4777 app Privacy Policy
Your personal information is very important to us. This policy explains in detail — what information 4777 app collects, how it is used, how securely it is kept, and what rights you have.
Table of Contents
1. Introduction
4777 app is an online gaming and sports betting platform operated for users in Bangladesh. When you use our website, open an account, or use any of our services, certain personal information is required. This privacy policy ("Policy") explains how that information is collected, processed, stored, and kept secure.
This policy forms part of 4777 app's Terms and Conditions and both documents should be read together. Continuing to use our platform means you have agreed to the terms of this policy. If you do not agree with any term, you are asked to stop using our services.
2. What Information We Collect
4777 app collects various types of information to provide proper service. This information comes mainly from two sources — what you provide directly and what our system records automatically.
2.1 What You Provide Directly
- Full name, date of birth, gender and nationality at the time of registration
- Mobile number and email address
- Residential address and district/division
- National ID card or passport details (for identity verification)
- Mobile banking numbers for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Messages and information provided when contacting the support team
2.2 Automatically Collected Information
- IP address and device type (mobile/desktop/tablet)
- Browser name, version and operating system
- Time of site access, page visit history and session duration
- Gaming history, bet amounts and results
- Transaction date, amount and method
- Data obtained from cookies and equivalent tracking technologies
3. Purpose of Using Information
Collected information is used only for specified purposes. 4777 app never uses your information for unnecessary tasks.
- Account management: Ensuring registration, login, password recovery and identity verification.
- Financial transaction processing: Completing deposits and withdrawals securely and preventing fraud.
- Service improvement: Analysing your experience to improve platform functionality and interface.
- Customer support: Resolving your issues via live chat and email.
- Promotional communication: Sending bonus offers, updates and important notifications — but only with your consent.
- Responsible gaming: Detecting unusual gaming behaviour and providing assistance when needed.
- Security and compliance: Complying with applicable regulations and preventing unauthorised activity.
4. Data Storage and Security
4777 app uses industry-standard security technology to keep your information safe. Our servers are secured with SSL (Secure Socket Layer) encryption so that third parties cannot read data during transfer.
The following measures are followed for data storage:
- Passwords are never stored directly — only encrypted hashes are kept.
- Sensitive financial information is stored in a separate secure layer.
- Internal staff have access only to the information they need (role-based access).
- System security is reviewed and tested regularly.
Even after your account is closed, some information may be kept for a set period for regulatory reasons — for example, financial transaction records and identity verification documents are generally retained for up to 5 years.
5. Sharing Information with Third Parties
4777 app does not sell your personal information. However, limited information may be shared with certain trusted third parties in order to provide services:
- Payment processors: The minimum information needed to complete transactions through bKash, Nagad, Rocket and Upay.
- Game providers: Our game partners including Evolution and Pragmatic Play receive technical data for gameplay monitoring, which contains no directly identifiable information.
- Fraud prevention services: Limited information shared with specialist providers to ensure account security.
- Analytics tools: Anonymous statistical data for monitoring platform performance.
All such third parties operate under confidentiality agreements and cannot use the information they receive beyond the specified purpose. Where there is a legal obligation, information may be provided to the relevant authorities.
6. Cookies Policy
The 4777 app website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience using the site.
6.1 Cookies We Use
- Essential cookies: For maintaining login sessions and ensuring security — the site cannot function properly without these.
- Functional cookies: For remembering your language preference and site settings.
- Analytics cookies: For analysing site traffic and user behaviour — this information is anonymous.
6.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies will mean some features of the site will not be available.
7. Your Rights
As a 4777 app user, you have the following rights regarding your personal information:
- Right to access: You can request to know what information we hold about you.
- Right to correction: You can request that any errors in your information be corrected.
- Right to deletion: In certain circumstances you can request that your information be deleted — however, information retained due to legal obligations is outside this scope.
- Right to object to processing: You can request to stop promotional communications at any time.
- Right to data portability: You can request your own information in a structured format.
To exercise these rights, contact our support team. We are committed to responding to your request within 30 working days. You can learn about further protective options related to gaming in our Responsible Gaming guidelines.
8. Account Closure and Data Deletion
If you want to close your 4777 app account, contact our support team. After account closure:
- Your login profile will be deactivated.
- Gaming history and preferences will be deleted.
- However, financial transaction records and identity verification documents will be retained for the required period due to legal obligations.
- Any remaining balance will be returned through the designated process where applicable.
9. Protection of Minors
4777 app strictly operates for users aged 21 and above. We do not collect any information from minors and identity verification measures are in place to ensure they cannot use our platform.
You will be required to confirm your date of birth at the time of registration and submit a government-issued ID if needed. If an account holder is found to be under 21 years of age, that account will be closed immediately and processing of the related information will stop.
10. Changes to This Policy
4777 app reserves the right to update this privacy policy from time to time. If there are significant changes to the policy, you will be notified by email or through a notice in your account.
Continuing to use the site after changes means you agree to the updated policy. It is therefore good practice to visit this page regularly and keep an eye on the "Last updated" date. Visit our Frequently Asked Questions (FAQ) section to learn more about all our terms and conditions.
11. Contact
If you have any questions or requests about this privacy policy or your information, contact our support team. We provide service in both Bengali and English, seven days a week, twenty-four hours a day.
- Live Chat: Contact us directly through the live chat button at the bottom right corner of the website.
- Email: [email protected]
Your request will be processed as quickly as possible and a response will be given within a maximum of 30 working days.